Who we collect information from
Cowley Di Giorgio collects information from the following data subjects:
Individual prospective clients
Third parties associated with our clients such as banks, building societies, Accountants and HM Revenue and Customs
The information we collect
We may collect, store and process Personal Information of clients, such as names, addresses, dates of birth and bank account details on the basis that it is in our legitimate interests to do so in order to provide a service to our clients, in order to comply with regulations and in order to perform our contract with our clients.
Personal Information (such as your name, address, telephone number, or email address) is collected when it is voluntarily submitted, such as when instructing Cowley Di Giorgio to act on your behalf.
Who may we share your information with?
Our appointed auditors, accountants and other professional advisors to such extent as they require access to it in order to provide advice.
Third Parties where it is necessary in order to perform our Contract with you
Fraud prevention agencies and other organisations to allow us to undertake relevant checks
The Financial Conduct Authority, the Information Commissioners Office, or any other regulatory authority who are entitled to request disclosure
To other persons where we are under the legal obligation to disclose your Personal Information, and only as permitted or required by applicable law or regulation. Such disclosure could be made to courts, to respond to lawful requests by public authorities, regulators and law enforcement agencies
We will not lend or sell your information to third parties
Retention of Personal Information
We will retain your Personal Information for as long as our regulatory body suggests (this will be for a minimum of 6 years). We may retain your Personal Information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax or accounting requirements. Once we are confident that the information is no longer required it will be securely destroyed / deleted without further recourse to you.
How we protect and store Personal Information
We take the security of the information we collect seriously. We have implemented and we maintain technical and organisational security measures, policies and procedures intended to reduce the risk of accidental destruction or loss, or the unauthorised disclosure or access to such information appropriate to the nature of the data concerned. Some of the steps we take are: placing confidentiality requirements on our staff members and Service Providers; destroying Personal Information if it is no longer needed for the purposes for which it was collected.
Subject to certain exemptions, and in some cases dependent upon the activity we are undertaking, you have certain rights in relation to your Personal Information.
To access personal information
To rectify/erase personal information
To restrict the processing of your personal information
To transfer your personal information
To object to the processing of personal information
Right to object to how we use your personal data for direct marketing purposes
Right to obtain a copy of personal information safeguards used for transfers outside your jurisdiction
Right to lodge a complaint with your local supervisory authority
We may ask you for additional information to confirm your identity and for security purposes, before disclosing the Personal Information requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
You can exercise your rights by contacting us. We will make every reasonable effort to honour your request promptly or inform you if we require further information in order to fulfil your request.
We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally obliged to share the information with others.
Please note that in exercising your rights Cowley Di Giorgio may no longer be able to act on your behalf or perform our contract with you
If you have any concerns about our use of your personal information, please contact The Data Protection Officer at this office. You can also contact the Information Commissioners Office